Amy is a member of the Human Sciences group. As an interaction designer, she is interested in people, and enjoys designing product interfaces, web applications, environments, and even documents that best support the mental models and needs of users.
For MAYA’s clients, she has conducted contextual research, performed usability evaluations and testing, developed and moderated participant design sessions, and designed user interfaces and design guidelines. She also teaches our human-centered design curriculum.
One of Amy’s favorite things about MAYA is working with her colleagues on multi-disciplinary teams (engineers, interaction designers, researchers, and visual designers) who, along with our clients, operate together to tame the complexity of products and systems.
Amy holds a a master’s degree in communication planning and information design from Carnegie Mellon University (CMU). While earning her degree, she worked as an interaction designer on a team that transformed the Domestic Mail Manual of the U.S. Postal Service. The result of their work was a new system of user-centered documents that made mailing standards more accessible and comprehensible for the more than 700,000 employees of the Postal Service and all segments of customers.