Lauren works with MAYA’s Human Sciences team, developing integrated and satisfying experiences that shape not only how people interact with products and services, but environments, information, and other people, as well. To properly shape these interactions, she applies a broad range of methodologies, drawing from ethnographic research methods, usability testing procedures, and paper prototyping.
Approaching problem solving with a collaborative and user-centered design process, Lauren employs her keen observation skills to bring structure and commonsense to complex systems and technologies.
Lauren believes design should empower individuals and organizations to innovate and purposefully change.
Passionate about improving health care, she took the opportunity to focus her Master’s Thesis on creating a technology-based peer mentoring service that assists with the diagnosis and management of type 2 diabetes.
Before coming to MAYA, Lauren worked as a freelance graphic designer and as a design consultant at Second Road—an innovation and strategy consulting firm based in Sydney, Australia. She holds a Master of Design in Communication Planning & Information Design from Carnegie Mellon University, and a B.A. in English and minors in Graphic Arts and Journalism from Loyola Marymount University. Lauren has taught design courses at CMU’s School of Design. She enjoys traveling and discovering new ways of seeing the world.